Terms of service
# All Vibes Pet — Terms of Service
Welcome to All Vibes Pet! The terms “we,” “us,” and “our” refer to All Vibes Pet. All Vibes Pet operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). All Vibes Pet is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (collectively, these “Terms of Service” or “Terms”), describe your rights and obligations when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.
By accessing, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services.
## SECTION 1 — ACCESS AND ACCOUNTS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.
To use the Services, including accessing or browsing our online stores or purchasing any products or services that we offer, you may be required to provide certain information, such as your email address and billing, payment, and shipping information. You represent and warrant that all information you provide through our store is accurate, current, and complete and that you have the full legal right to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity associated with your account. You may not transfer, sell, assign, or permit any other person to use your account.
## SECTION 2 — OUR PRODUCTS
We have made every effort to provide accurate descriptions of our products and services in our online stores. Please note, however, that the colors or appearance of a product may differ from what is displayed on your screen due to the type of device you use to access the store and that device’s settings and configuration.
We do not warrant that the appearance or quality of any product or service you purchase will meet your expectations or be identical to the images shown in our online store.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region, or jurisdiction on a case-by-case basis.
## SECTION 3 — ORDERS
When you place an order, you are making an offer to purchase. All Vibes Pet reserves the right to accept or reject your order for any reason, at its sole discretion. Your order is not considered accepted until All Vibes Pet confirms its acceptance. We must receive and process your payment before your order is approved. Please review your order carefully before submitting it, as All Vibes Pet may be unable to process cancellation requests once an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or telephone number provided when the order was placed.
Your purchases may be returned or refunded only in accordance with our Refund Policy [LINK].
You represent and warrant that the products you purchase are intended for personal or household use and not for commercial resale or export.
## SECTION 4 — PRICES AND PAYMENT
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time you place your order and will appear in your order confirmation email. Unless otherwise stated, listed prices exclude taxes, shipping charges, handling charges, customs duties, and import fees.
Prices shown in our online stores may differ from prices offered in physical stores or in other stores or online stores operated by third parties. From time to time, we may offer promotions applicable to the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If the terms of a promotion conflict with these Terms, the promotion terms will control.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that: (i) the credit card information you provide is true, accurate, and complete; (ii) you are legally authorized to use that credit card for the purchase; (iii) the charges you incur will be honored by your credit card issuer; and (iv) you will pay all charges incurred at the listed prices, including shipping and handling charges and all applicable taxes, if any.
## SECTION 5 — SHIPPING AND DELIVERY
We are not responsible for any delays in shipping or delivery. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs-clearance procedures, or events outside our control. Title to and risk of loss for a product pass to you as soon as we deliver the product to the shipping carrier.
## SECTION 6 — INTELLECTUAL PROPERTY
Our Services, including without limitation all trademarks, brands, text, displays, images, graphics, product reviews, videos, and audio, together with the design, selection, and arrangement of those elements, are owned by All Vibes Pet, our affiliates, or our licensors and are protected by United States and international patent, copyright, and other intellectual-property laws.
These Terms permit you to use the Services solely for personal, non-commercial purposes. You may not copy, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms shall be construed as granting you a license or other right under any patent, trademark, copyright, or other intellectual-property right of All Vibes Pet, Shopify, or any third party. Unauthorized use of the Services may violate federal and state intellectual-property laws. All rights not expressly granted herein are reserved by All Vibes Pet.
The All Vibes Pet name, logo, product and service names, designs, and slogans are trademarks of All Vibes Pet or its affiliates or licensors. You may not use those marks without All Vibes Pet’s prior written permission. Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, products, services, designs, and slogans appearing in the Services are the intellectual property of their respective owners.
## SECTION 7 — OPTIONAL TOOLS
You may be provided access to third-party tools as part of the Services. We do not control, monitor, or have any input into these tools.
You acknowledge and agree that we provide access to such tools “as is” and “as available,” without any warranties, representations, or conditions of any kind and without any endorsement by us. We shall have no liability arising from or relating to your use of optional third-party tools.
Any use of those tools is entirely at your own risk and discretion, and you should ensure that you understand and agree to the terms imposed by the relevant third-party tool provider or providers.
We may also offer new features through the Services in the future, including the release of new tools and resources. Any such new features will also be deemed part of the Services and will be subject to these Terms of Service.
## SECTION 8 — THIRD-PARTY LINKS
The Services may include materials and links to websites provided or operated by third parties, including embedded third-party functionality. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access third-party materials or websites, you do so entirely at your own risk.
We are not liable for any loss or damage arising from your access to third-party websites or from your purchase or use of any products, services, resources, or content available through such websites. Please carefully review the third party’s policies and practices and make sure you understand them before entering into any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the applicable third party.
## SECTION 9 — RELATIONSHIP WITH SHOPIFY
> [NOTE TO MERCHANT: This section accurately describes the relationship between Shopify and your store and should not be removed or modified.]
All Vibes Pet is powered by Shopify, which enables us to provide the Services to you. However, all purchases and sales made through our Store are transactions directly with All Vibes Pet. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the transactions between you and All Vibes Pet, including any loss, damage, or injury arising from the products and services purchased. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or relating to your transactions and purchases with All Vibes Pet.
## SECTION 10 — PRIVACY POLICY
All personal information that we collect through the Services is governed by our Privacy Policy, which is available here: [LINK]. Certain personal information may also be governed by Shopify’s Privacy Policy, available here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted on Shopify, Shopify collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services for you. Information you submit through the Services will be transmitted to and shared with Shopify and third parties that may be located in countries other than your country of residence, for the purpose of providing services to you. Please review our Privacy Policy at [LINK] for more information about how we, Shopify, and our partners use your personal information.
## SECTION 11 — FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback in any medium and for any purpose, including commercial purposes. For example, we may exercise the rights granted under this license to operate, provide, evaluate, enhance, improve, and promote the Services and to perform our obligations and exercise our rights under these Terms of Service.
You also represent and warrant that: (i) you own or otherwise possess all rights necessary for all Feedback; (ii) you have disclosed any compensation or incentive received in connection with submitting the Feedback; and (iii) your Feedback complies with these Terms. We have and will have no obligation to: (1) maintain your Feedback in confidence; (2) pay compensation for your Feedback; or (3) respond to your Feedback.
We may, but have no obligation to, monitor, edit, or remove any Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, otherwise objectionable, or in violation of any party’s intellectual-property rights or these Terms of Service.
You agree that your Feedback will not violate any third-party right, including copyright, trademark, privacy, personality, or any other proprietary right. You also agree that your Feedback will not contain defamatory or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could affect the operation of the Services or any related website. You may not use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the origin of any Feedback. You are solely responsible for all Feedback you provide and for its accuracy. We assume no responsibility and accept no liability for any Feedback posted by you or any third party.
## SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on or within the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, shipping charges, transit times, or product availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate, at any time and without prior notice, including after you have submitted your order.
## SECTION 13 — PROHIBITED USES
You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly, to: (a) engage in any unlawful or malicious activity; (b) violate any international, federal, provincial, state, or local regulation, law, or ordinance; (c) infringe or violate our intellectual-property rights or the intellectual-property rights of third parties; (d) harass, abuse, insult, harm, defame, slander, disparage, intimidate, or offend any of our employees or any other person; (e) transmit false or misleading information; (f) submit, receive, upload, download, use, or reuse any material that does not comply with these Terms; (g) transmit or procure the sending of any advertising or promotional material, including “junk mail,” “chain letters,” “spam,” or similar solicitations; (h) impersonate or attempt to impersonate any other person or entity; or (i) engage in any other conduct that restricts or inhibits another person’s use or enjoyment of the Services or that, in our judgment, may harm All Vibes Pet, Shopify, or users of the Services, or expose them to liability.
In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that may be used in any way to affect the functionality or operation of the Services; (b) copy, duplicate, reproduce, scrape, sell, resell, or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, pretext, or otherwise exploit the Services through deceptive practices; (e) use any robot, spider, data-gathering or extraction tool, device or automated process, AI tool (including agentic AI), or any manual or automated method to access the Services; or (f) interfere with, circumvent, or bypass any security or authorization measure, robot-exclusion header, or other measure that we use to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time without notice if we determine that you have violated any part of these Terms.
## SECTION 14 — AGENTS
**14.1** This section (the “Agent Terms”) applies if you use, permit, enable, or cause an Agent to be deployed to access, use, or interact with any of the Services. An “Agent” means any software or service that performs automated or semi-automated actions on behalf of, or at the direction of, any person or entity and that may operate for that person or on that person’s device without direct supervision.
**14.2** No Agent may access, use, or interact with the Services unless, at all times, that Agent identifies itself and strictly complies with the requirements set forth in Section 14.4 below. In addition, no Agent may access, use, or interact with the Services if we have instructed that Agent to stop accessing, using, or interacting with any of the Services.
**14.3** We may impose limitations, including technical measures, on how and to what extent an Agent may access, use, or interact with the Services.
**14.4** An Agent must: (i) identify every HTTP/HTTPS request as originating from an Agent and disclose the Agent’s name by including the following string in the user-agent field: “Agent/[agent name]”; (ii) not conceal or misrepresent access, use, or interaction performed by the Agent, including by: (a) simulating human behavior or interaction patterns; or (b) completing or bypassing CAPTCHAs or other measures designed to distinguish humans from computers; (iii) respond truthfully to any question or verification request intended to determine whether an interaction is being performed by a human or a computer; and (iv) not evade or circumvent any measure designed to block, limit, regulate, or control an Agent’s access to, use of, or interaction with the Services.
## SECTION 15 — TERMINATION
We may terminate this agreement or your access to the Services, or any portion of the Services, at any time without notice and at our sole discretion. You will remain liable for all amounts due up to and including the date of termination.
The following sections survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.
## SECTION 16 — DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available solely for general informational purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is entirely at your own risk. We disclaim all liability arising from reliance placed on such materials by you, any other visitor to the Services, or anyone who may be informed of their contents.
UNLESS EXPRESSLY STATED BY ALL VIBES PET, THE SERVICES AND ALL PRODUCTS PROVIDED THROUGH THE SERVICES ARE PROVIDED TO YOU “AS IS” AND “AS AVAILABLE,” WITHOUT ANY REPRESENTATION, WARRANTY, OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. WE DO NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
## SECTION 17 — LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL [MERCHANT NAME], OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER ARISING IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, RELATING TO YOUR USE OF ANY SERVICES OR PRODUCTS PROVIDED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR PRODUCTS, INCLUDING, WITHOUT LIMITATION, ANY ERRORS OR OMISSIONS IN ANY CONTENT OR ANY LOSS OR DAMAGE ARISING FROM YOUR USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
## SECTION 18 — INDEMNIFICATION
You agree to indemnify, defend, and hold harmless All Vibes Pet, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against all losses, damages, liabilities, and claims, including reasonable attorneys’ fees, asserted by any third party and arising from: (1) your breach of these Terms of Service or the documents incorporated by reference; (2) your violation of any law or the rights of a third party; or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that a delay in notification will not relieve you of your obligations unless you are materially prejudiced by that delay. We may control the defense and settlement of the claim at your expense, including selecting counsel, but we will not settle any claim that imposes non-monetary obligations on you without your consent, which you may not unreasonably withhold. You must cooperate in defending the claim, including by providing relevant documents.
## SECTION 19 — SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision will nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms of Service. Such determination will not affect the validity and enforceability of any remaining provisions.
## SECTION 20 — WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of that right or provision.
These Terms of Service, together with any policies or operating rules posted by us on this website or relating to the Services, constitute the entire agreement between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and us, including, without limitation, any prior versions of the Terms of Service.
Any ambiguity in the interpretation of these Terms will not be construed against the drafting party.
## SECTION 21 — ASSIGNMENT
You may not assign, delegate, or transfer this Agreement or any of your rights or obligations under these Terms without our prior written consent. Any attempted assignment without authorization is void. We may freely assign, transfer, or delegate these Terms and our rights and obligations without your consent or prior notice.
## SECTION 22 — GOVERNING LAW
These Terms of Service and any separate agreements under which we provide the Services to you will be governed by and construed in accordance with the federal laws and the laws of the state or territory in which All Vibes Pet maintains its principal place of business. You and All Vibes Pet consent to the personal jurisdiction and venue of the courts located in that jurisdiction.
## SECTION 23 — HEADINGS
The headings used in this Agreement are included for convenience only and will not affect the interpretation of these Terms.
## SECTION 24 — CHANGES TO THE TERMS OF SERVICE
You may review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. You are responsible for periodically checking our website for changes. We will notify you of any material changes to these Terms as required by applicable law, and those changes will become effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
## SECTION 25 — CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at support@allvibespet.com.
Our contact information is provided below:
[LEGAL BUSINESS NAME]
support@allvibespet.com
[BUSINESS ADDRESS]
[BUSINESS PHONE NUMBER]
[BUSINESS REGISTRATION NUMBER]
[VAT NUMBER]